Shipping info

Processing and Lead Time

Orders are typically processed within 2–4 business days. Bulk orders may require extended lead times, which will be communicated in advance.

Shipping Methods

We cooperate with established logistics providers to ensure reliable and secure delivery. Available shipping options will be presented at checkout or agreed upon in the sales contract.

International Shipping and Incoterms

For cross-border orders, Incoterms (e.g., EXW, FOB, CIF, DDP) may apply as mutually agreed in writing. Buyers are responsible for import duties, customs clearance, and any applicable local taxes unless otherwise specified.

Tracking and Delivery

All shipments include a tracking number provided to the client. Delivery dates are estimates only and may vary depending on destination and courier availability.

Risk of Loss

Risk of loss or damage to the products passes to the buyer upon delivery to the carrier, unless otherwise agreed in writing.

Delays

SOLUREON shall not be held liable for delays caused by customs inspections, courier disruptions, or force majeure events.

Contact Information

For all inquiries, quotations, and support, please contact us at:
Email: info@solureon.com
TEL: +1 302-205-9993